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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to press the Help button, which is present on each page. A pop-up window will appear. It contains comprehensive info about all the operations that you can carry out on the given page. Each context menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast collection of tutorial video clips illustrating how to work with our Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. In this way, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you searching for, take a look at our extensive Frequently Asked Questions section, which contains questions asked by actual users and provides practical solutions. We regulary "revamp" our FAQ database with new articles in an attempt to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can get in touch with our excellent team of customer service technicians available 24/7/365 and ready to assist you with any problem. Each support ticket you send will be answered in less than 1 hour (the average ticket response time being about twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 254701

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com